Everywhere you look someone is telling you...
"Look out for identity thieves!"
"Beware of emails it could be a virus, or someone phishing!"
Blah...Blah...Blah.
Listen!
You won't last in business if you don't make yourself available. Think about it. Wal-Mart the largest retailer in the world is open 24 hrs. a day 7 days a week, and on most holidays.
McDonald's has a lot of locations that are open 24 hrs. a day, and they are the largest fast food chain in the world.
I'm not saying that you have to take phone calls at 3 AM, but you don't have to make EVERYONE feel like that can contact, that you will respond to their needs, and that you will take away all risk in doing business with you.
How do you do that?
1. Get a phone number that you post everywhere.
You can buy a cell phone for 39.99 from Best Buy, and buy $10.00 worth a minutes, and use it for voice mail.
Also get a toll free number.
2. Post a physical address
It doesn't have to be your home address. For most people, they expect companies to have a P O Box.
3. Get a designated email address for customers and potential partners
Your main email address should be something different than what you post on your website. You should make sure that you respond to the one you post on your website, but when you respond let them know that for (customer questions, jv offers, product questions, etc) they need to contact you at an alternate email address.
4. Let them know that if they have any Comments, Questions, and/or Concerns they shouldn't hesitate to contact you.
Sounds obvious, but most people act like they don't want you to contact them. When it has to be the opposite.
5. Ask for help.
Get a mother, brother, father, best friend, intern, someone to volunteer to read your emails for you. They should delete multiple offers, and forward you the important ones.
Let's tie this all together with an example...
I am writing this article so I close with:
If you have any comments, questions, suggestions, and/or concerns please get in contact with me. I am ALWAYS looking for ways to improve and networking opportunities.
I can be reached at:
James Terez Sherrod
P O Box 6554
Tallahassee, Fl 32314
850-264-9410 (this is my cell phone number, so if you call and I don't answer leave a message)
jamestsherrod@yahoo.com
(this is the fastest way to reach me, put in the subject "Article Response", "JV Proposal", "etc")
Use this information and grow your business at warp speed.
James Sherrod is the publisher of Internet Marketing Central blog, found at internetmarketingcental.blogspot.com
For Free Website Review, Marketing Consultation, or Brainstorming Session Contact jamestsherrod@yahoo.com for details.
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